Returns

Merchant must allow buyers to initiate Product returns for any reason within 90 calendar days from shipment delivery date and accept such returns in accordance with the Merchant Agreement. Merchant shall be solely responsible for and shall hold Valet Seller and its buyers harmless from, all costs and expenses associated with Product returns, and for handling all returns and customer service requests relating to the Products at its expense. Merchant shall cooperate with Valet Seller and provide all reasonably requested information to facilitate the Product return process, including making return shipping labels available to buyers through the Valet Seller App, at Merchant’s expense. If Product is not returned to Merchant in resalable condition (e.g., unused, unwashed and undamaged), Merchant must contact the Valet Seller Merchant Help team as soon as possible, and provide any further information requested by Valet Seller, such as photographs and other information to help resolve the matter. Valet Seller will determine in its sole discretion whether the returned Product is in resalable condition.